I’ll try not to say “I told you so”, but e7even (aka e7broadband) has ceased providing any kind of service to its customers. Has it gone bust? No. It seems to have done a deal to let Mr Marrocco (186k) take over their customers – they won’t give the MAC to anyone else. For another ADSL provider to take over a line from another provider you need a MAC (Migration Authorisation Code) and guess what? E7even aren’t providing one of those either. It seems doubtful that the customers that paid up-front will be receiving a refund.
E7even was the cheapest ADSL provider by quite a large margin. When they launched their customers felt they had a bargain – it did work quite well. The rest of us figured out that they’d either be unable to provide proper backup at that price; had swung a fantastic wholesale deal; or had found a sure-fire way of going bust.
As time passed there were signs of disagreements and problems with E7even’s wholesale suppliers (yes, they had more than one) and the whole thing started to fall apart.
Now E7even’s customers are faced with either losing their service (their money already seems to have gone) or sign up with Mr Marrocco for a high-priced alternative. I’ve seen nothing to prove that 186k is capable of supporting retail ADSL users. As a company it’s seems to be going around with a pot of money and buying everything it can.
This story will, no doubt, roll on for some time to come.