Direct Response monitored alarms fail to show

Not to an alarm call out, but they had an appointment at 9am today to talk about their monitoring service. At 9:30 they called to say they weren’t coming with the excuse that they’d tried to call to confirm the appointment but couldn’t get through. Except they confirmed it yesterday afternoon and there’s someone on the hot-line number they claim to have used since 6am today.

Okay, they double booked slots and got caught with their pants down and this is the best they could come up with, but a company trying to sell an ARC service, not showing for an appointment has to be the biggest no-no going. LOL!

They’re actually possibly worth talking to, because they use the rather interesting Risco panels. Risco is an Israeli company, and they’re upping the game by integrating CCTV and IDS in one system with PIR detectors that will take a snapshot of what triggered them and sending to the ARC. The lady on the phone said they just wanted to demonstrate this, and I couldn’t resist even though we’re happy with the British-made Texecom kit (although we use Risco beam sensors already).

However, this is the same Direct Response that got hauled before the OFT and clobbered in 2009 for telling porky pies about their monitored alarms getting a priority response from the police. The caller also claimed the alarms were made in Iran (“or somewhere like that”). And they’re still using the same old sales tactics (“We are calling as part of an awareness campaign, and four people in your area will be selected at random for a free alarm worth £999”, without mentioning the £400 installation fee up front and claiming a £5/week monitoring fee – I’ll be pleasantly surprised if this bit is true).

The appointment’s been re-made for 9am on Monday. Let’s see. In fairness, I did warn the first and second callers that they hadn’t called a normal householder. All they gotta do is Google me.

Botnet shows itself with New Year spam :)

The crims have been at it again this Christmas season (more elsewhere). The latest interesting activity has been a flood of emails with :) as the subject and “Happy new year !” as the text-only payload. Don’t feel left out if you didn’t get one, as they’re only being sent to email addresses made of random numbers at various domains I monitor.

What are the crims up to? Probably testing out mail servers to see if they’ll accept things to random addresses. Every domain should, and deliver them to a human postmaster (not that many net newbies are even aware of this rule). However, there’s nothing to say they can’t also go to analysis tools.

What makes this latest caper interesting is that the botnet they’re coming from doesn’t show up on the usual lists of such things – it’s either new or extended rapidly from an old one. New botnets popping up after Christmas aren’t uncommon as the seasonal fake greeting cards and amazon purchase confirmation trojans are relentless in the days before, together with the lack of staff available over the holiday to deal with them. However, I find this one unusual as most of the IP addresses used to send out the probes are from Europe (Germany and Spain in particular).

 

Google shoots own foot in war on child abuse images

If you believe the Daily Mail and the BBC, Google and Microsoft have buckled under pressure from the Government to block images of child abuse on the Internet. What they’ve actually done is block around 100,000 search terms that are used by peodphiles looking for material, whether such search terms could be used to locate other content or not. Great.

Actually, this is rubbish. Google (about which I know more) has not even been indexing such sites, so search terms won’t have found any that it knew about anyway. I’m sure the other search engines have similar programmes in place. This is a public relations exercise, with a piece by Eric Schmidt in the Mail today. It’s a desperate PR stunt that will back-fire on Google.

Eric Schmidt of Google, seeming desperate (from Wikipedia)
Eric Schmidt of Google, seeming desperate

The fact is that household names like Google don’t have a case to answer here. They’re not ISPs, they’re not providing hosting space for illegal material and they’re not actually responsible for it in any way. The only thing they can do is spend their money researching such sites, dropping them from there indices and alerting the relevant authorities to their research. This they already do. So when the likes of Mr Cameron criticize them, as an easy target, the correct response is “Don’t be silly, it’s not us, and it’s the job of your Police to catch the criminals whether they’re using the Internet or not”. What Google has done with this move is give legitimacy to the original false accusation.

As anyone concerned with cybercrime will tell you, the major criminal activity takes place in areas outside the World Wide Web – areas not indexed by Google or any legitimate company. It travels around the Internet, encrypted and anonymous; and the peodophiles seem to be able to find it anyway. All this move will achieve is pushing the final remnants underground, where they’ll be much harder to track.

Looking at the comments that have appeared on the Daily Mail site since it was published is depressing. They’re mostly from people who have been taken in by this line (originally spun by the Daily Mail, after all), and they clearly don’t understand the technical issues behind any of this. I can’t say I blame them, however, as the majority of the population has little or no understanding of what the Internet is or how it works. They simply see a web browser, normally with Google as a home-page, and conflate the Internet with Google. The Prime Ministers advisors are either just as simple-minded, or are cynically exploiting the situation.

 

Skype under investigation for NSA links

According to today’s Guardian, Skype is being tackled by the data protection commissioner in Luxembourg over concerns it has secret links with the US National Security Agency, and its Prism communications intercept programme. Like many “interesting” companies such as eBay, Amazon and even Starbucks, Skype chose to be be based in the Luxembourg  in the hope it would be left alone. However, the infamous tax haven’s constitutionally enshrined right to privacy might turn around and bite Skype.

Skype Login PageMicrosoft bought Skype a couple of years ago; it had once been owned by eBay and, as a separate division, Microsoft has presumably decided to keep it in Luxembourg for the tax advantages. However, while Microsoft was allegedly one of the first large technology group to be pulled in to Prism, Skype has been widely thought of as a secure communications channel. If Luxembourg-based Skype has been passing intercepts to the NSA, its users and the local authorities will not be pleased.

I understand that the local law does allow this kind of thing, and for it to remain secret, if it’s specially negotiated by the government. And as such the data commissioner may not have been in the loop.

But, you may wonder, how does an encrypted peer-to-peer system like Skype get intercepted anyway? The protocol was designed to pirate media files in such a way that lawful authorities were unable to track or disrupt it (which is why no network administrators would ever want it on their LANs). If it has weaknesses, they must have been there from the start. And I believe they were.

A few years back I was talking to someone from Facetime, a manufacturer of firewalls. They’ve since found that flogging their domain to Apple for an iPhone product is also lucrative, and now they’re called Actiance. But I digress.

Facetime had struck a deal with eBay to get details of the secret protocol so that they could manage Skype on local networks. As it’s obfuscated and designed to avoid firewalls, this is a neat trick, and they were the only people able to do it at the time. As an example, they were able to determine which versions of Skype were in use and block those that didn’t fit with company policy. In other words, they could positively recognise the obfuscated protocol and make sense of it.

According to the files the Guardian claims to have seen, Skype was ordered to cooperate with the NSA in February 2011, and it only took them a few months to have call intercepts in place. I’m not that surprised; given the Facetime firewall’s abilities I suspected that payload decryption was going to be possible if you asked the right questions whilst brandishing a big enough stick.

Making this information public, as is now the case, is simply going to push the people that should be intercepted on to systems not under the influence of the USA. How about a Chinese Skype-alike instead? Perhaps not, as it’s widely believed that the Chinese version has a back-door for the local authorities to plunder. But there are plenty of anarchist outfits out there with the ability to write a VoIP system that isn’t compromised by big business’s need to cooperate with governments if they want to make a profit.

Meanwhile, let’s see how Luxemburg’s data protection commissioner gets on.

 

Spam from global switch

My spam traps pick up dodgy emails from all sorts, including large companies that ought to know better. But today one was hit with a marketing communication from Global Switch. Not from an errant client of the data centre, but from Global Switch themselves, marketing their rack space (half price for the first 12 months, apparently).

I’m not sure what to make of this, but if you’re thinking of starting up a spamming operation, Global Switch looks like the place to be. If they don’t care whether they’re using legitimate, opt-in lists, why should they hassle their customers. Needless to say I contacted them about it; needless to say there was no one available to comment. If anyone from Global Switch is out there, it’s still not too late.

Further:

I did get through to Global’s sales team. While they stopped short of condemning the practice, they said they’d investigate if I gave them enough information to identify the honeypot. I’m sure they’d wouldn’t have bought the list they used if they suspected it was dodgy, which just goes to show.

 

Who needs a botnet when you can Yahoo?

Someone, somewhere is making full use of Yahoo webmail to send out  what could be millions of fake emails pretending to be Amazon order confirmations (extrapolating on the numbers received here). Needless to say, they really contain a ZIP file with a rather nasty looking Microsoft executable file inside.

My guess is they’re using accounts compromised earlier in the year, as reported here, which gets them through spam filters as most ISPs trust Yahoo. Actually, ISPs generally don’t trust Yahoo but their users don’t see it that way when their friends’ Yahoo email is blocked.

Is this Yahoo’s fault? Normally I’d blame the criminals, but in this case Yahoo could be doing a lot more to to help. This has been going on for three days, and there’s no legitimate reason why any of its users should be sending out with addresses @amazon.co.uk. Even if they can’t scan to detect the latest malware, recognising these fake emails is easy enough.

It’s hardly a new tactic by the criminals, of course. amazon.co.uk’s name was abused back in May to deliver similar Trojan malware.

It’s about time Yahoo (and other freemail services) took responsibility for the damage caused by their business model.

 

Your Smart TV is watching YOU

There were a couple of  interesting presentations at Black Hat yesterday Aaron Grattafiori and Josh Yavor from iSEC Partners and Seungjin Lee from Korea University were both talking about hijacking Smart TVs. These devices are Internet connected and basically do a lot of their stuff using web browser technology, including JavaScript and other well known attack vectors. iSEC Partners were testing Samsung TVs in particular, but they all work pretty much the same way and apparently the manufacturers’ programmers haven’t done much to consider the security aspects.

Grattafiori was particularly keen to point out that the cameras on such devices were as susceptible to hijacking as anything else.

He went on “Because the TV only has a single user, any type of compromise into an application or into Smart Hub, which is the operating system — the smarts of the TV — has the same permission as every user, which is, you can do everything and anything.”

He suggested you might want to  make sure the TV in your bedroom has it’s lens covered with a sticky label.

Earlier this year Samsung has issued a software update for the TVs affected by the security flaws described in Las Vegas, but the fact they’re all using flaky browser technology means we should all be wary of them.

 

Email addresses used by comment spammers on WordPress

On studying the behaviour of comment spammers I became interested in the email addresses they used. Were they genuine and where were they from? Well of course they’re not likely to be genuine, but it is possible to force them to register with an address if they want their comments to appear – even if they don’t. Here’s what I found:

When the spammers were required to register, these are the domain names they registered with:

Domain Percent
hotmail.com 25%
mailnesia.com 19%
Others (unique) 16%
gmail.com 7%
o2.pl 7%
outlook.com 5%
emailgratis.info 4%
gmx.com 2%
poczta.pl 2%
yahoo.com 2%
more-infos-about.com 1%
aol.com 1%
go2.pl 1%
katomcoupon.com 1%
tlen.pl 1%
acity.pl 1%
dispostable.com 1%
live.com 1%
mail.ru 1%
se.vot.pl 1%
acoustirack.com <1%
butala.htsail.pl <1%
cibags.com <1%
eiss.xoxi.pl <1%
justmailservice.info <1%
laposte.net <1%
pimpmystic.com <1%
twojewlasnem.pl <1%
wp.pl <1%

Where the authenticity of the address is more questionable, although the sample a lot larger, the figures are as follows:

Domain Percent
gmail.com 40%
yahoo.com 11%
Other (unique) 6%
hotmail.com 6%
aol.com 4%
ymail.com 2%
googlemail.com 2%
gawab.com 2%
bigstring.com 1%
zoho.com 1%
t-online.de 1%
inbox.com 1%
web.de 1%
yahoo.de 1%
arcor.de 1%
live.com 1%
freenet.de 1%
yahoo.co.uk 1%
comcast.net 1%
mail.com 1%
gmx.net 1%
gmx.de 1%
outlook.com <1%
live.cn <1%
hotmail.de <1%
msn.com <1%
livecam.edu <1%
google.com <1%
live.de <1%
rocketmail.com <1%
gmail.ocm <1%
wildmail.com <1%
moose-mail.com <1%
hotmail.co.uk <1%
care2.com <1%
certify4sure.com <1%
snail-mail.net <1%
1701host.com <1%
cwcom.net <1%
maill1.com <1%
wtchorn.com <1%
chinaadv.com <1%
noramedya.com <1%
o2.pl <1%
vegemail.com <1%
vp.pl <1%
24hrsofsales.com <1%
kitapsec.com <1%
peacemail.com <1%
whale-mail.com <1%
wp.pl <1%
aim.com <1%
animail.net <1%
bellsouth.net <1%
blogs.com <1%
email.it <1%
mailcatch.com <1%
rady24.waw.pl <1%
titmail.com <1%
fastemail.us <1%
btinternet.com <1%
harvard.edu <1%
onet.pl <1%
yahoo (various international) <1%
akogoto.org <1%
concorde.edu <1%
freenet.com <1%
leczycanie.pl <1%
mail15.com <1%
speakeasy.net <1%
yale.edu <1%
123inholland.co.nl <1%
SolicitorsWorld.com <1%
apemail.com <1%
buysellonline.in <1%
email.com <1%
help.com <1%
ipad2me.com <1%
ismailaga.org.tr <1%
live.fr <1%
myfastmail.com <1%
mymail.com <1%
ngn.si <1%
redpaintclub.co.uk <1%
stonewall42.plus.com <1%
traffic.seo <1%
xt.net.pl <1%
a0h.net <1%
accountant.com <1%
alphanewsroom.com <1%
att.net <1%
auctioneer.com <1%
brandupl.com <1%
canplay.info <1%
charter.net <1%
cluemail.com <1%
darkcloudpromotion.com <1%
earthlink.com <1%
earthlink.net <1%
eeemail.pl <1%
emailuser.net <1%
excite.com <1%
fastmail.net <1%
gmai.com <1%
gouv.fr <1%
h-mail.us <1%
hotmail.ca <1%
hotmailse.com <1%
hotmalez.com <1%
imajl.pl <1%
jmail.com <1%
juno.com <1%
live.co.uk <1%
mac.com <1%
mailandftp.com <1%
mailas.com <1%
mailbolt.com <1%
mailnew.com <1%
mailservice.ms <1%
modeperfect3.fr <1%
mymacmail.com <1%
nyc.gov <1%
op.pl <1%
peoplepc.com <1%
petml.com <1%
pornsex.com <1%
qwest.net <1%
rosefroze.com <1%
sbcglobal.net <1%
ssl-mail.com <1%
t-online.com <1%
thetrueonestop.com <1%
turk.net <1%
virgilio.it <1%
virginmedia.com <1%
windstream.net <1%
yaahoo.co.uk <1%
yahoo.com.my <1%
yazobo.com <1%
yopmail.com <1%
zol.com <1%

A few words of warning here. First, these figures are taken from comments that made it through the basic spam filter. Currently 90% of comments are rejected using a heuristic, and even more blocked by their IP address, so these are probably from real people who persisted rather than bots. They’re also sorted in order of hits and then alphabetically. In other words, they are ranked from worst to best, and therefore zol.com has least, or equal-least, multiple uses.

It’s interesting to note that gmail was by far the most popular choice (40%) when asked to provide a valid email address but when this was used to register this dropped to 7%, with Hotmail being the favourite followed by other freemail services popular in East Europe and Russia (many single-use and counted under “Other”). Does this mean that Gmail users get more hassle from Google when they misbehave? The use of outlook.com had an even bigger reduction in percentage terms – again suggesting it’s a favourite with abusers.

Another one worth noting is that mailnesia.com was clearly popular as a real address for registering spammers, but was not used even once as a fake address. This is another of those disposable email address web sites, Panamanian registered – probably worth blacklisting. emailgratis.info is also Panamania registered but heads to anonymous servers that appear to be in North Carolina.

Where you see <1% it means literally that, but it’s not insignificant. It could still mean hundreds of hits, as this is a sample of well over 20K attempts.

If you have WordPress blog and wish to extract the data, here’s how. This assumes that the MySQL database your using is called myblog, which of course it isn’t. The first file we’ll create is that belonging to registered users. It will consist of lines in the form email address <tab> hit count:

echo 'select user_email from wp_users ;' | mysql myblog | sed 1d | tr @ ' ' | awk '{ print $2 }' | sed '/^$/d' | sort | uniq -c | sort -n | awk '{ print $2 "\t" $1}' > registered-emails.txt

I have about a dozen registered users, and thousands of spammers, so there’s no real need to exclude the genuine ones for the statistics, but if it worries you, this will get a list of registered users who have posted valid comments:

select distinct user_email from wp_users join wp_comments where not comment_approved='spam' and ID=user_id;

To get a file of the email addresses of all those people who’ve posted a comment you’ve marked as spam, the following command is what you need:

echo "select comment_author_email from wp_comments where comment_approved='spam';" | mysql myblog | sed 1d | tr @ ' ' | awk '{ print $2 }' | sed '/^$/d' | sort | uniq -c | sort -n | awk '{ print $2 "\t " $1}' > spammer-emails.txt

If you want a list of IP addresses instead, try:

echo "select comment_author_IP from wp_comments where comment_approved='spam';" | mysql myblog | sed 1d | sort | uniq -c | sort -n | awk '{ print $2 "\t " $1}' > spammer-ip-addresses.txt

As I firewall out the worse offenders there’s no point in me publishing the results.

If you find out any interesting stats, do leave a comment.

David Cameron on Google Porn

I’ve been watching with dismay David Cameron’s statements on the Andrew Marr show at the weekend; he’s attacked Google and other big companies for not blocking illegal pornography. Let’s be clear: Google et al, already do, as far as is possible. The Prime Minister is simply playing politics, and in doing so is exposing his complete lack of understanding about matters technological and social.

It’s not just the coalition government; Edward Miliband trumped him in stupidity by saying that the proposed plans “didn’t go far enough”, which is his usual unthinking response to anything announced by the government that’s might be popular.

Cameron’s latest announcement is to force ISPs to turn on “no porn” filters for all households (optionally removed, so it’s not State censorship). I’d be fascinated to hear him explain how such a filter could possibly work, but as my understanding of quantum mathematics isn’t that good it I may yet be convinced. Don’t hold your breath waiting.

The majority of the population won’t be able to understand why this is technical nonsense, so let’s look at it from the social point-of-view. People using the Internet to distribute child-abuse images do not put them on web sites indexed by Google. If Google finds any, they will remove them from search results and tell the police, as would everyone else. Paedophiles simply don’t operate in the open – why would they? They’re engaged in a criminal activity and don’t want to be caught, and therefore use hidden parts of the Internet to communicate, and not web sites found by Google!

Examining the illegal drugs trade is a useful model. It’s against the law, harmful and regarded as “a bad thing” by the overwhelming majority. The police and border security spend a lot of time and money tackling it, but the demand remains and criminal gangs are happy to supply that demand. So how successful has 100 years of prohibition been? Totally ineffective, by any metric. With 80% of the prison population on drugs IN PRISON it should be obvious that criminals will continue to supply drugs under any circumstances, if there’s a demand. If anything, proscribing drugs has made it more difficult to deal with the collateral effects by making the trade and users much more difficult to track.

So, if we can’t stop drugs (a physical item) getting in to prisons (presumably amongst most secure buildings in the country) , does anyone seriously think it’s possible to beat the criminals and prevent illegal porn being transmitted electronically to millions of homes across  the country? David Cameron’s advisors don’t appear to have been able get him to understand this point.

Another interesting question is whether I should opt to have the porn filter removed from my connection. The only way such a filter could possibly be effective is if it banned everything on its creation, and then only allowed what was proven safe through. There are generally considered to be over 500 million web sites out there, with 20,000 being added every month. That’s sites; not individual pages. The subset that can realistically be examined and monitored to make sure they are safe is going to be quite small, and as a security researcher, I need to retrieve everything. So am I going to have to ‘phone my ISP and say “yes please, want to look at porn”? Actually, that won’t be a problem for me because I am my own ISP. The government doesn’t even know I exist; there is no register of ISPs (or even a definition of the term). There are probably tens of thousands in the country. So I shall await a call from Mr Cameron’s office with a full technical explanation of this filtering  scheme with interest.

Fortunately for the Prime Minister, his live speech on the subject scheduled for 11am has been displaced by a load of royal reporters standing outside a hospital and Buckingham Palace saying “no news yet” on the supposed imminent arrival of the Duke and Duchess of Cambridge’s first child.

 

New kind of distraction email bomb attack

AppRiver

I got an interesting note from AppRiver, in which Fred Touchette, one of their analysts explains a technique used by criminals, which they first noticed in January. I haven’t seen it, nor any evidence of specific cases, but it’s food for thought.

The idea is to mail-bomb a user with thousands of spam emails containing random content over a period of several hours. Mr Touchette’s theory is that this is done to cause the user to delete the whole lot unread, and in doing so to miss an important email from their bank or similar, and therefore fail to notice a fraud attempt.

I’m not so convinced about this MO to cover bank fraud, but it would certainly be useful to someone stealing a domain name. A registrar will contact the administrative contact with a chance to block the transfer of a domain when any attempt to move it is made. This is a weak system; banks would normally require positive confirmation and not rely on the receipt and reading of an email before doing anything drastic.

If the criminals have your email login, necessary to manage something like a bank account, they will have no need to prevent you from reading emails with a mail-bomb. They just have make sure they read and delete your mail before you do, which isn’t hard if they’re keen. AppRiver’s advice, nonetheless, is to call all your banks to warn them someone might be attempting to compromise your account. I’m sure they’ll thank you politely if you do.

You can read Appriver Threatscape Report for yourself. Most of it’s unsurprising if you follow threats yourself, but this detraction technique as an attack vector is worth taking seriously, regardless of its prevalence in the wild. AppRiver is based in Florida and provides web and email security and filtering services. I met them at a London trade show and they seemed like a decent bunch.